Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Mumma’s Own Website (www.mummasown.com )

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

When discussing “the site” this refers to www.mummasown.com and will be referred to as “the site” from hereon in.

 

Section 1 – Personal Information we collect:

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device.

As you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device information”.

We collect “Device Information” using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org
  • “Log Files” track actions occurring on the site, and collect data including your IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number. We refer to this information as “order information”.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you would like to exercise this right please contact us through our contact page.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Australia.

When you place an order through our Site we will maintain your order information for our records unless or until you ask us to delete this information.

Section 2 – How Do We Use Your Personal Information:

We use order information that we generally collect to fulfil orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.)

Additionally we use this order information to communicate with you;

  • Screen our orders for potential risk or fraud; and
  • When in line with preferences you have shared with us, provide you with information or advertising relating to our products and services on an ongoing basis or until you opt out.

We use Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We do not sell your private information to third parties.

We use Google Analytics to help us understand how our customers us the Site. You can read more about how Google uses your Personal Information here: www.google.com/intl/en/policies/privacy/ . You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Finally, we may share your personal information if required to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Section 3 – Behavioural Advertising:

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe you may be interested.

You have the right to opt out of this communication at any time.

Section 4 – Changes and Contact Us:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@mummasown.com by mail via PO Box 5, Campbelltown, Adelaide, South Australia, Australia 5074.